Support
Start with the documentation and diagnostic commands below. Never include terminal content, share codes, relay tickets, authentication tokens, environment files, or other secrets in a public issue.
Product help
- Read the Wrapper documentation (opens in a new tab).
- Review the troubleshooting guide (opens in a new tab).
- Send a private DM to @heycupola on X (opens in a new tab). DMs are open.
- The iOS viewer is in TestFlight beta and attaches to a shared host session. See the mobile viewer guide (opens in a new tab).
- Run
wrapper statusto inspect local session state. - Run
wrapper logs --followand redact all credentials before sharing logs.
Dashboard, billing, and privacy
Signed-in users can use the Dashboard to sign out, open Stripe's portal to manage or cancel a paid plan, and permanently delete their Wrapper account. Deletion completes only after associated billing-customer cleanup succeeds.
If a self-service action is unavailable, or for access, correction, export, and other privacy requests, email [email protected]. Include the email address on the account and a description of the issue, but never send authentication tokens or terminal content.
Bug reports
Non-sensitive reproducible bugs can be reported through GitHub Issues (opens in a new tab). Include the Wrapper version, operating system, whether the active transport was local, relay, or p2p, and minimal reproduction steps using test data.
Security reporting
Do not open a public issue or pull request for a suspected vulnerability. Email [email protected] or use the repository's private GitHub security advisory form (opens in a new tab).
Include affected versions, impact, reproduction steps, and a safe proof of concept. Do not access another user's terminal, retain terminal data, or disrupt production. We will acknowledge valid reports as soon as practical and coordinate disclosure after affected users are protected.
Immediate access revocation
- Press
Ctrl+\thenuin the host to stop sharing. - Run
wrapper auth logouton a device whose authentication may be exposed. - Close the host shell to terminate the session and disconnect viewers.
- Contact security support if you suspect unauthorized access.